Will guests know they are talking to a bot?

Yes — it introduces itself clearly. The point is a fast, accurate answer at midnight, not a disguise.

What happens when the AI does not know something?

It hands off smoothly to WhatsApp. Anything outside what it has been given about your property goes to you directly.

Solutions · AI Guest Concierge

Answer Every Guest Question, Including the 2am Ones

Most guest enquiries are the same questions: parking, breakfast, check-in policies, mountain road conditions, and tariffs. Farvigo AI acts as your tireless 24/7 digital front desk, answering questions instantly and routing high-value bookings directly to your phone.

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24/7 Instant Answers

Trained on your real property details: room types, meal menus, distance from attractions, and pet rules. No waiting, no lost bookings.

Smart WhatsApp Handoff

When a guest has a custom group request or wants special discounts, the bot captures contact details and hands the chat directly to you on WhatsApp.

Zero Staff Fatigue

Eliminate repetitive phone calls so you and your team can focus on delivering exceptional in-person hospitality to arriving guests.

What's Included in the AI Automation Package

Custom Knowledge Training: Ingests your tariffs, policies, amenities, and local recommendations.
Multilingual & Natural Tone: Speaks politely and contextually in English, Hindi, and regional phrasing.
Lead Qualification: Gathers dates, guest counts, and contact information before handing off to the owner.
Ongoing Knowledge Updates: Whenever you change room rates or seasonal policies, the bot updates automatically.

Included in the Growth Plan

Growth Plan: ₹29,999 one-time build + ₹2,999/month.
Includes AI concierge, direct booking engine, online payments, and lead CRM.

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Live Client Case Study

Varun Home Stay, Barot Valley

"The AI chatbot has been especially useful for answering guest queries around the clock without manual intervention." — Varun, Owner

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Frequently Asked Questions

Will guests know they are talking to an AI?

Yes. The bot transparently introduces itself as the property's AI assistant. Guests appreciate receiving instant answers at midnight instead of waiting hours for a callback.

What if a guest asks something unexpected?

If the query falls outside verified property information, the bot politely informs the guest and offers a direct WhatsApp connection to the property host.

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