Solutions · Guest CRM & Lead Tracking
Stop Losing Enquiries Between WhatsApp and the Notebook
For most boutique stays, guest enquiries are scattered across WhatsApp threads, missed call logs, and personal memory. Farvigo unifies every enquiry into a single, clean dashboard with automated follow-ups and guest history.
Centralized Enquiry Inbox
Every website lead, chatbot conversation, and WhatsApp click is logged in one real-time dashboard so no guest falls through the cracks.
Status & Follow-up Alerts
Track leads by stage: New Enquiry, Rate Shared, Dates Reserved, or Checked In. Automated reminders help you close high-intent leads.
Repeat Guest History
Instantly see when a guest stayed before, their room preferences, and family details so you can deliver personalized VIP hospitality.
Everything in the Guest CRM Setup
- Unified Omnichannel Tracking: Web forms, AI bot queries, and WhatsApp messages logged in one place.
- Automated Instant Confirmations: SMS / WhatsApp receipt confirmations triggered upon enquiry submission.
- Clean One-Click Export: Download your guest phone numbers and email addresses to Excel/CSV anytime.
- Zero Learning Curve: Designed specifically for busy property owners on mobile phones.
Included in the Growth Plan
Growth Plan: ₹29,999 one-time build + ₹2,999/month.
Full CRM tracking + AI chatbot + online booking engine with payment gateway.
Live Client Case Study
Varun Home Stay, Barot Valley
"Now every enquiry lands in one organized system alongside the booking and payment platform Farvigo built for us."
Read the Full Case Study →Frequently Asked Questions
Do I have to learn complicated CRM software?
No. Leads still ping your WhatsApp directly in real-time. The CRM simply stores the records and follow-up statuses in a simple mobile dashboard.
Can I export my guest data?
Yes. You can export your guest database, booking history, and contact list with a single click at any time. The data remains 100% yours.
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